Terms & Conditions
Please read our Terms and Conditions carefully before you start shopping in our online shop. By placing an order, you confirm that you have read them. Thank you for your understanding.
These terms and conditions apply to purchases made in the online shop www.adsport.store. The terms and conditions further define and specify the rights and obligations of the seller (operator, supplier) and the buyer (customer, consumer). The operator of the online shop is MAV Trading s.r.o., Dolečky I 535, 763 14, Zlín-Štípa, ID No.: 292 63 671, VAT No.: CZ29263671. All contractual relations are concluded in accordance with the legal order of the Czech Republic. If the contracting party is a consumer, relations not governed by the terms and conditions are governed by the Civil Code (No. 89/2012 Coll.) and the Consumer Protection Act (No. 634/1992 Coll.). Excerpts from these acts can be found under this section of the terms and conditions. If the contracting party is an entrepreneur, the relationships not governed by the terms and conditions and applicable to entrepreneurs are governed by the Commercial Code, No. 513/1991 Sb., all as amended.
Information on the concluded contract and the terms and conditions
Purchase contract (hereinafter referred to as the contract) - by placing an offer for the sale of goods on the website, the seller expresses his/her willingness to conclude a purchase contract for the goods or services under the stated terms and conditions. The contract of sale is formed at the moment of delivery of a binding order by the buyer to the seller. From that moment on, the buyer and the seller shall have mutual rights and obligations, which are defined in the contract of sale and the terms and conditions, which are an integral part of this contract.
By concluding the Purchase Contract, the Buyer confirms that he/she has read these Terms and Conditions and that he/she agrees to them. These terms and conditions are published on the website of our online shop www.adsport.store and the buyer has the opportunity to familiarize herself/himself with them before actually placing the order. These terms and conditions form an integral part of the concluded contract. The concluded contract is archived by the seller for the purpose of its successful execution and is not accessible to third parties. Information about the individual technical steps that lead to the conclusion of the contract are evident from the ordering process in our online shop and the buyer has the opportunity to check and, if necessary, correct them before the actual dispatch of the order.
Methods of delivery
The method and price of shipping depends on the country where the goods are delivered. The customer will find out the price in the shopping cart during the shopping process.
Non-acceptance of goods
In the event that the buyer does not accept the ordered goods, regardless of the carrier, it is a violation of the contract of sale.
If the Buyer commits the aforementioned breach of the Purchase Contract, the Buyer shall be obliged to pay the Seller a contractual penalty of € 30, as well as the postage and delivery costs. By creating an order (concluding the purchase contract), the buyer AGREES to these terms and conditions, thus accepting the above contractual penalty. The contractual penalty is payable within 5 days of receipt
of a written demand for payment. The contractual penalty shall be sent by the Seller to the Buyer at the address specified in the Contract.
Payment for the ordered goods is made by credit card and the goods are shipped only after the payment is credited to the seller's account. All prices are inclusive of VAT. All goods are delivered with a tax receipt. The goods remain the property of the seller until the agreed price has been paid in full. In the event of cancellation of the order or part of it by the supplier (e.g. the goods are sold out), the buyer will be refunded the amount paid back to the account from which the payment came.
The Seller reserves the right to make changes to the Terms and Conditions and changes to the prices of the goods offered in the online store. All such changes will be announced and made through the website of our online store www.adsport.store. The offer (including special offers, sales, and leaflet promotions) is valid while stocks last. The price is valid at the time of ordering.
Method of transfer of payment for ordered goods
Payment by credit card - as soon as the order is completed, the buyer will be presented with the GoPay payment gateway where he can make the payment. Should he close the window, he will receive an email with a link to the GoPay payment gateway to make the payment. The goods will be shipped to the buyer after the payment has been credited to the seller's account.
Right of withdrawal from the contract of sale
Withdrawal from the contract by the buyer who is a consumer - in accordance with Section 53 (7) of the Civil Code, the consumer has the right to withdraw from the contract within 14 days of receipt of the goods. If the consumer decides to withdraw within this period and complies with the conditions set out below, the purchase price will be refunded. This right does not serve as a way of settling a complaint. If the buyer chooses to withdraw from the contract within this period, he agrees to comply with the conditions set out below. If the Buyer rightfully withdraws from the Purchase Contract, the Seller is obliged to return the funds to the Buyer without undue delay, no later than within 14 days of the withdrawal, but not before the Buyer has handed over or proved that he has sent the goods to the Seller. Pursuant to the provisions of Section 1832 of the Civil Code, the Seller shall refund to the Buyer the Purchase Price of the Goods and the cost of delivery of the Goods in the amount corresponding to the cheapest method of delivery offered. The Seller points out that, in accordance with § 1820 (1) (g), the Buyer bears the costs of returning the goods, this also applies if the goods cannot be returned by the usual postal route due to their nature.
The Seller must receive a notice of withdrawal no later than the 14th day after receipt of the goods. This expression of intent must be made in writing by delivering a letter to the Seller (it is also possible by electronic mail - email sent to the customer service department [email protected]) with a text that clearly shows: "That the Buyer wishes to unilaterally withdraw from the purchase contract dated DD.MM.YYYY, No. (order number), and requests a refund of the price paid for the goods to the account - please specify the account number. This expression of intent must be dated and signed.'' Please enclose a copy of this letter with the goods that you will be sending back to the seller's address. Please send the goods back in their original intact (undamaged) packaging, with no signs of use, complete (including accessories) and with proof of purchase. Returned goods must not be sent to the Seller COD, the Seller will not accept such shipments. The price paid for the Goods shall be refunded by transfer to the Buyer's account, unless otherwise agreed by the Parties, within 14 days of withdrawal from the Purchase Contract. Please note that the Seller shall not be obliged to return the monies received to the Buyer before receiving the returned goods physically from the Buyer. If the value of the goods has been diminished prior to their return (the goods have been partially consumed or worn out, the goods are incomplete or damaged - i.e. there has been unjust enrichment or damage has been caused), the Buyer is obliged to compensate the missing value in money in a demonstrable manner. The Seller is entitled to set off in money the partial consumption or wear and tear of the goods, missing parts of the goods, damaged goods against the Seller's refund of the purchase price, which will be paid to the Buyer, reduced by the set-off amounts.
Liability for defects in goods - warranty, guarantee rights
The buyer is obliged to inspect the goods immediately upon receipt. If there is certain damage, a record of the damage shall be made, and the Seller shall be obliged to provide a reasonable discount on the delivery or to deliver other goods without defect. Late claims for mechanical damage to the goods will not be accepted.
For the sale of consumer goods, the statutory warranty period is 24 months, which begins upon acceptance of the item by the buyer. If the item is exchanged, a new warranty period of 24 months shall apply. The warranty does not cover normal wear and tear of the item (or its parts) caused by use. A shorter service life of the goods cannot therefore be considered a defect and cannot be claimed. When exercising the warranty, the buyer has:
- if it is a remediable defect - the right to have the defect removed free of charge, properly and in a timely manner, the right to have the defective goods or defective part replaced, unless this is disproportionate in relation to the nature of the defect, and if such a procedure is not possible, the right to a reasonable discount on the purchase price or to withdraw from the contract of sale
- if the defect is irremediable and prevents the proper use of the goods, the right to have the defective goods replaced or to withdraw from the contract of sale
- if the defect is a defect that can be rectified and occurs in a large number or repeatedly and prevents the proper use of the goods - the right to have the defective goods replaced or to withdraw from the contract of sale
- in the case of other irremediable defects and if the goods are not replaced, the right to a reasonable discount on the purchase price or to withdraw from the contract of sale
Liability for defects - claim for goods
The buyer is obliged to send the goods to the seller at his own expense, to enclose the proof of purchase and a report with a description of the defect. The Seller's complaints department decides on the manner of handling the goods complaint, which can contact the Buyer at the e-mail address [email protected]. The duration of the claim is the time reasonable (according to the type of goods) necessary for a professional assessment of the defect. The complaint will be processed without undue delay, at the latest within 30 calendar days from the date of return of the goods complained of (claim), unless otherwise agreed between the Seller and the Buyer.
The Seller shall issue the Consumer with a written confirmation of when the Consumer made the claim, what its content is, when the claim was settled and in what manner. In the case of a rejected complaint, the Seller shall provide the Consumer with a written justification for such rejection. In the event that an irremediable defect in the goods is found, the goods shall be exchanged for an identical item, a reasonable discount on the purchase price shall be granted or the purchase price shall be refunded to the account of the Buyer.
The operator of the server www.adsport.store, the company MAV Trading s.r.o., Dolečky I 535, 763 14, Zlín-Štípa, ID: 292 63 671, VAT: CZ29263671 declares that the personal data of the buyers are confidential, will not be disclosed to any entities, will not be disclosed to any third party and that the managed personal data are secured against misuse. Persons who register on the website of the online store www.adsport.store agree to:
- the processing of their personal data for marketing purposes
- to receive commercial offers to the specified email address (maximum 1x per week)
This information is necessary to identify the registered person as a buyer. They are used for the implementation, for the execution of the necessary accounting operations and for the accounting of the payment made for the purchased goods, for the purpose of the correct delivery of the goods and for the communication with the buyer.
Consent of the buyer
By using the online shop www.adsport.store, the Buyer agrees to the collection and use of information about his purchases for an indefinite period of time. The rules for handling this data are explained in this document. Should they change in the future, details of the new rules will be published on this website.